Packard Organizational Effectiveness “Goldmine” Research Results

In response to growing demand for learning information from the nonprofit capacity-building field, the Packard Foundation launched the Organizational Effectiveness (OE) Goldmine Research Project to collect, organize, and analyze data from its OE Program in April 2010. The Foundation subsequently engaged TCC Group to analyze the data and serve as partners in the learning process.

The objective of the Goldmine Research Project was to analyze and make meaningful the “goldmine” of organizational effectiveness data from 1,300 capacity-building projects in order to 1) enable the Foundation and the field to better evaluate OE grants and 2) disseminate lessons learned from the field—all in an engaging and transparent way.

The project sought to answer five key research questions:

  1. What is the sustained impact of OE grants, if any?
  2. How and to what extent can impact on the organization, impact on staff/leaders/board, and impact on program outputs/outcomes be determined?
  3. In what ways do OE grants build one-time transactional capacity vs. ongoing transformational capacity?
  4. What contributed to the consultant relationship working or not working?
  5. What are the factors that contribute to a successful OE project? When and under what circumstances do OE projects succeed or fail?

Using a “learning in public” approach, results were shared in real-time along the way via the OE wiki and through other engagement opportunities such as in-person discussion groups, social media, and webinars.

The Final Report of the OE Goldmine Research Project is now available for download here.

For those who may just want the highlights, please check out the Executive Summary.

For those who want to jump straight to the results, check out the Overview of Findings.

And for those who want to read TCC Group’s reflections on the learning-in-public experiment, check out this summary.